Lisa Hepfner
MP Services
As Member of Parliament for Hamilton Mountain, one of my most important responsibilities is helping constituents. My team and I are here to support you if you need assistance with federal government programs. We can also help mark special milestones. My office can provide birthday or anniversary greetings, or request congratulatory messages from the Prime Minister, the Governor General, and His Majesty the King.
Canada Pension Plan
Assistance with CPP delays and missing payments.
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Old Age Security
Assistance with payment issues.
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Employment Insurance
Support with EI claims and delays.
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Citizenship and Immigration
Assistance with IRCC delays and emergencies.
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Canada Revenue Agency (CRA)
Help with income tax returns and benefits.
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Passport Canada
Support with urgent passport applications and renewals.
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Veterans Affairs
Support in connecting Veterans with programs and benefits.
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Canadian lapel pins
Contact the office to request Canadian lapel pins, small handheld Canadian flags and large Canadian flags as supplies permit.
Guaranteed Income Supplement
Help with GIS eligibility questions.
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Canada Child Benefit (CCB)
Assistance with Canada Child Benefit eligibility.
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For provincial matters (education, healthcare, etc.), please contact your provincial representative.
For municipal matters (housing, parking, roads, etc.), please contact your city councillor.